This set of evaluation instruments is designed to assist TIG grantees that provide legal workstations to facilitate access to a broad range of materials, resources and tools that will strengthen clients' knowledge of the legal system, legal processes, their legal rights, how to gain access to legal services, and pro se resources.
PLEASE NOTE: These instruments were revised slightly in September 2003. They are currently being tested by programs.
Overview
Document [ |
| Evaluation Components |
Purposes |
Instruments |
| #1: Technology Inputs |
Outreach To examine your program’s efforts to market and publicize your workstations. |
Outreach 
Legal
Workstations Outreach Checklist |
Accessibility To examine whether the workstations are located in areas where the targeted population can access them and whether they are accessible to persons with disabilities. |
Accessibility |
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| Usability To examine whether targeted users are able to use the workstations and obtain help using them. |
Usability
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| #2. Actual Use of the Technology |
To examine whether targeted population is using the workstations. |
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| #3. User Satisfaction with the Technology |
To examine whether users are satisfied with the workstations. |
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| #4. Outcomes from Use of the Technology |
To examine whether workstations provide legal information access to the targeted population. |