Website-Based Advocate Legal Services

TIG grantees are also developing website components that support advocates in their efforts to provide legal help to low-income persons. This web-based support covers two broad areas:

Legal Network/Communication: designed to provide support to and increase communication among attorneys and other advocates working in legal services. These web-based services might include message boards, listservs, brief banks, libraries, case postings, job postings, and e-mail newsletters.
Support for Pro Bono Attorneys: designed to support pro bono attorneys, these web-based services might include case placement, listservs, message boards, calendars, sample pleadings, forms, and training materials.

Overview Document [ Advocate Website Overview]

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Evaluation Component	Purpose	Instruments
#1: Technology Inputs (Website Usability, Quality and Accessibility)	Outreach To examine your program’s efforts to market and publicize your website.	Outreach Advocate Website Outreach Checklist
	Usability To examine whether advocates are able to easily use the website.	Usability Advocate Website Usability Test
	Design To examine whether the design of your website meets your design standards.	Design Advocate Website Design Checklist
	Content To examine whether new content you are posting on the website meets your content standards.	Content Advocate Website Content Checklist
	Access To examine some components of website accessibility.	Access Advocate Website Technological Accessibility Checklist
#2. Use of the Technology (Use of the Website)	To examine usage of your website.	Advocate Website Web-based Statistics
#3. User Satisfaction with the Technology (User Satisfaction with Website)	To examine whether users are satisfied with the website.	Advocate Website Advocate Survey
#4. Outcomes from Use of the Technology (client and systemic outcomes)	To examine whether advocates believe the website has helped them in their work and for pro bono attorneys, has influenced their involvement in the pro bono program.	Advocate Website Advocate Survey